Shipping policy
Olicare+ Standard Shipping Policy
Last Updated: 01/07/2025
At Olicare+, we are committed to providing a smooth and reliable delivery experience for all of our customers. Please read our Standard Shipping Policy carefully to understand how your order will be processed, shipped, and delivered.
Processing Time
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All orders are processed within 1–2 business days (Monday–Friday, excluding holidays).
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Orders placed after 2:00 PM will be processed on the next business day.
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In periods of high demand or product restock, processing times may be slightly extended. If this occurs, we will notify you by email.
Shipping Times
Standard shipping delivery estimates:
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United States: 5–10 business days
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United Kingdom & Europe: 5–12 business days
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Canada & Australia: 7–14 business days
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Rest of the World: 10–20 business days
These are estimated timeframes and may vary due to customs, carrier delays, or high-volume periods.
Shipping Costs
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Shipping fees are calculated at checkout based on your location and order weight.
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Free shipping promotions, when available, will be clearly displayed on our website.
Order Tracking
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Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number.
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Tracking information may take up to 48 hours to update depending on the carrier.
Address Accuracy
Please ensure your shipping address is entered correctly.
Olicare+ is not responsible for:
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Delays or losses caused by incorrect or incomplete addresses.
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Reshipping fees due to customer address errors.
Customs, Duties & Taxes
International shipments may be subject to customs fees, import taxes, or duties.
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These charges are the customer’s responsibility.
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Olicare+ is not liable for delays due to customs processing.
Lost or Delayed Packages
If your order is significantly delayed or appears lost:
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Contact the carrier using your tracking number.
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If unresolved, contact our support team at support@olicareplus.com and we will assist you.
Contact Us
For any questions regarding your shipment, please reach out to us:
📧 support@olicareplus.com
📦 Olicare+ Customer Support Team